Extensions and Reactivation Policy

At The Retrofit Academy, we understand that circumstances can sometimes affect your ability to complete your course within the standard enrolment period.

Our Extensions and Reactivation Policy explains the arrangements available to learners who need additional time to complete their studies or who need to reactivate their course enrolment.

The policy provides information about:

• Your course enrolment period and the time available to complete your studies
• When and how you can request an extension
• The fees and conditions that may apply to extensions
• The process for reactivating your course
• The conditions that apply when an enrolment is extended or reactivated
• How we ensure learners are treated fairly and consistently

These arrangements help us maintain the quality and currency of course content, tutor support and assessment requirements, while providing appropriate options for learners who need additional time.

Read the full policy

For full details, including eligibility, applicable fees, conditions and the relevant processes, please refer to the Extensions and Reactivation Policy which is attached. 

Please make sure you read the full policy before requesting an extension or reactivation, as the terms and conditions outlined in the policy will apply.

Unless alternative arrangements have been agreed in writing by The Retrofit Academy, this policy applies to all learners.

If you have any questions about the policy, please raise a ticket here or call 0330 055 7629.